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ExpressVPN FAQ – Your Guide to ExpressVPN

expressvpn faq

For more than a decade, ExpressVPN has been a market leader in encrypting your traffic and our ExpressVPN FAQ answer all those knotty questions you may have. Whether you want to learn what ExpressVPN is or how to unblock your favorite streaming service, our ExpressVPN FAQ has the answers for you.

1. What is ExpressVPN?

ExpressVPN is one of the biggest and most popular VPN services in the world. The service offers multiple plans and a vast range of features that assist in keeping your data private and identity anonymous when connected to the internet.

2. How Does ExpressVPN Work

ExpressVPN works by using high-end encryption to prevent your internet activity from being accessed by anyone other than yourself. All you need to do is purchase a subscription to access the range of features offered by this leading VPN service.

3. What is ExpressVPN used for

ExpressVPN can be used to keep your identity and data private when using the internet. You can also get passed geo-locked content such as streaming services like Netflix and access P2P networks.

4. What does ExpressVPN do

ExpressVPN provides a Virtual Private Network which is a secure tunnel between two devices. This tunnel can keep your data private and act as a proxy by which you can spoof your real location when online.

5. Is ExpressVPN good?

Yes, we at Techshielder think ExpressVPN is a very good service and would recommend the platform. We provide our expert opinion in our thorough and rigorous ExpressVPN review.

6. How much does ExpressVPN cost?

ExpressVPN is a premium VPN service and there are three distinct plans that users can choose from. A 1-month plan will cost $12.95. A 6-month plan will cost $9.99 per month and will be billed every 6 months.

The biggest plan is the 12-month contract which is often offered at a reduced price and with an additional 3 months. A normal 12-month plan will cost $12.95 per month but regular deals can often halve that price.

7. How many devices can be used with ExpressVPN?

ExpressVPN can be used on numerous devices including smartphones, laptops, routers, and smart TVs. A single subscription will allow you to use ExpressVPN on any of the available device types.

You’ll also be able to use ExpressVPN as a browser extension for selected major browsers like Chrome. However, you’ll only be able to connect to 5 devices simultaneously.

8. How to Cancel ExpressVPN

The best way to cancel a subscription at ExpressVPN is to contact the customer service team. You’ll find the fastest way to do this is via the 24/7 live chat feature. An alternative method is to contact customer service via email.

9. How to get ExpressVPN for Free

Like many premium VPN services on the market, ExpressVPN doesn’t offer a free account. Instead, you can enjoy a short 30-day free trial to try out the premium features. We have a detailed guide on how to get an ExpressVPN free trial at Techshielder.

10. Who Owns ExpressVPN?

ExpressVPN was bought by Kape Technologies in 2021 for almost $1 billion. The UK-based adware platform also owns other popular VPN services including ZenMate and CyberGhost.

11. How to Refund ExpressVPN

ExpressVPN offers a 30-day money-back guarantee. You’ll always be charged at the time of purchase, but if you cancel your subscription and request a refund before the end of your initial 30-day period, you’ll get your money back. To request a refund you’ll need to contact customer service.

12. How to Install ExpressVPN on Firestick

You’ll find there are quite a few advantages of using a VPN for your Amazon Firestick when streaming from the Amazon Prime Video platform. There are also a few different ways you can set up ExpressVPN to work with the Amazon Firestick, with some being easier than others.

The simplest way is to install the ExpressVPN app on Firestick, but we detail alternative methods in our “How to set up and use ExpressVPN on Firestick” guide at Techshielder.

13. How to install ExpressVPN on router

Installing ExpressVPN on your router is an excellent way of protecting anyone that connects to your network and is an effective way of getting a VPN to work with devices that otherwise would not allow it – such as a gaming console. ExpressVPN works on many different router types too.

You can quickly set up ExpressVPN or an ASUS router or DD WRT Router using our hands-on guides. Linux-based OpenWRT routers can also install ExpressVPN but there is quite a bit of code you’ll need to enter, but our guide on how to set up ExpressVPN on OpenWRT router will provide you with what you need.  

14. How to use ExpressVPN on PS4

There are a few distinct advantages to using a VPN for gaming on a PS4. Firstly, ExpressVPN can aid in stabilizing your internet connection and defend against potential DDOS attacks. It can also be used to purchase cheaper games from different locations.

You’ll need to create and register a DNS hostname with ExpressVPN to configure with your PS4. Thankfully, we have a handy ExpressVPN for PS4 guide with instructions on how to complete this simple process.

15. How to use ExpressVPN for Netflix

One of the most common reasons people sign up for a VPN service is to unblock Netflix from a particular region or watch their favourite TV shows while travelling abroad. ExpressVPN is an effective tool for watching Netflix from anywhere in the world, but you do need to know how to do it.

ExpressVPN both passes IP bans and geographical restrictions while you tunnel through a VPN that matches the location of the Netflix region you wish to watch. We further detail how to find these useful servers in our “does ExpressVPN work with Netflix” guide.

16. Can you get ExpressVPN lifetime access?

Some VPN services will offer a lifetime plan which aims to significantly reduce your costs for using a VPN over many years. However, we do warn against lifetime access plans and most of the best providers will not offer such a plan.

ExpressVPN does not offer a lifetime access plan and the longest you can subscribe is a 12-month plan. We describe these plans in detail and tell you why lifetime access plans are a risky investment in our ExpressVPN lifetime access guide.

Try ExpressVPN for Free

ExpressVPN is an incredibly capable and feature-packed VPN service provider. With affordable plans providing access to some handy premium features, even the most casual internet user can use ExpressVPN. Head to ExpressVPN today and pick up a free trial with a 30-day moneyback guarantee.